Shipping policy

Here is the adapted Shipping Policy for MyBloomCup:

Do you offer shipping worldwide?

Yes, we ship worldwide with the exception of a few areas with certain delivery limitations. If you'd like to verify if we can ship to your address, please email us at support@mybloomcup.com or send us a message through our contact form.

What are your Shipping Methods, prices and delivery times?

Processing times:

  • Sent out on Mondays to Fridays during business hours, excluding holidays
  • Orders typically ship 1-3 business days (Monday - Friday) after being placed

Delivery time for Standard Shipping:

  • USA and Canada: 8-12 business days (Monday - Friday)
  • Australia, NZ & Oceania: 8-12 business days (Monday - Friday)
  • Europe & UK: 8-12 business days (Monday - Friday)
  • Latin America: 9-26 business days (Monday - Friday)
  • Other countries: 8-30 business days (Monday - Friday)

NOTE: Actual delivery time is subject to the local courier as it may be affected by flight arrangements, weather conditions, and other external factors. During times of high order volume, processing of orders can be delayed up to 7 days.

Where can I find my tracking number?

When your order ships, you will receive an email notification with your tracking number. If you haven't received one or if the tracking number doesn't work, please contact us at support@mybloomcup.com and we'll gladly assist you.

Where are you based / where do you ship from?

MyBloomCup is based in the US. Due to high order volume, we currently ship most orders directly from our warehouse to reduce overall delivery time.

Are there customs charges?

International orders may incur additional tax or customs charges upon arrival. In the event that this happens, it is your responsibility to pay any additional charges. We advise checking with your local authorities regarding import charges before placing an order.

Can I change the shipping address for my order?

MyBloomCup is not liable if an incorrect address is entered during checkout. Please ensure your shipping address is correct when placing your order. If we have made an error, we will fully take responsibility and send you a replacement at no additional charge.

I think my package might be stolen or lost in transit. What do I do?

If your tracking number indicates delivery but you cannot locate your package, please check around your property, lobby, or mailroom and reach out to neighbors in case it was accepted or misdelivered on your behalf. We advise waiting 1-2 business days to see if the package is redelivered.

If your package has still not been located after 2 business days, please notify your local post office directly to file a claim using your tracking information. After filing a claim, please wait for their response before contacting us. Email us at support@mybloomcup.com with the reply from your local courier so we can assist you further.

MyBloomCup is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. We will consider an item lost in transit if tracking has no updates for 20 days. Please contact us at support@mybloomcup.com so we can process a replacement.

Hours of operation: 9 AM - 8 PM (Monday - Friday) Email: support@mybloomcup.com